Category: News

Customer Service Automation Software: Advantages & Examples Automation empowers you to scale your customer service and provide customers with the answers they need, when they need them. But it’s only one piece of the puzzle for delivering fast, personal support to your customers at the scale your business needs. If you only receive a small…

NLP Series: What is Natural Language Processing? Finally, we’ll conclude the chapter with an overview of the rest of the topics in the book. Figure 1-1 shows a preview of the organization of the chapters in terms of various NLP tasks and applications. Government agencies are bombarded with text-based data, including digital and paper documents. Word…